I Lost My Business Because I Trusted Family
I used to believe that if you can't trust family, then who can you trust? That belief cost me my business. I started a small provision and foodstuff business three years ago. It wasn't big at first, but I was proud of it because I built it from nothing. I sold rice. Beans. Garri. Oil. Tomato paste. Noodles. Soft drinks. All the small-small things people buy every day. Some days were stressful, but the business was growing. I was even thinking of opening another branch. Then my cousin came to stay with me. He had just finished NYSC and didn't have a job. My mother begged me to help him. She said, "He's your brother. Let him learn work instead of staying idle." I agreed. At first, he was serious. He opened the shop early. He helped customers. He even knew how to talk to people better than me. I was happy because I thought I had found someone I could trust. After some months, I started leaving him in charge whenever I went to the market or had other things to do. That was where my mistake started. The first thing I noticed was that stock started finishing faster than the money entering my hand. I asked him about it, and he said customers were buying on credit. I believed him. Then suppliers started calling me about unpaid balance. Customers started telling me they had already paid him. I still didn't want to suspect him because he was family. One evening, I went to the shop unexpectedly. I saw him giving cartons of noodles and bags of rice to someone at the back of the shop. When he saw me, he froze. That was the day everything started coming out. He had been selling stock on the side. Some money entered his account. Some goods were given to his friends on credit. Some customers had paid, but the money never reached me. By the time I checked properly, the damage was already too much. I couldn't restock. I owed suppliers. Rent was due. The business slowly collapsed. What hurt me most was not even the money. It was how my family reacted. Instead of holding him accountable, they started begging me to forgive him. They said, "Don't disgrace the family." They said, "He's young." They said, "Money will come again." But nobody asked me how I was going to pay my debts. Nobody asked how I felt watching something I built with sweat disappear. Today, the shop is closed. My cousin has moved on with his life. And I'm the one still trying to recover. I still love my family, but this experience changed me. Now I believe business and family should have clear boundaries. Maybe I should have treated him like a staff from day one. Maybe I should have kept proper records. Maybe I trusted too much. So I want to ask... Would you ever employ a family member in your business? Or is it better to keep family and business completely separate?
Or is it better to keep family and business completely separate?
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